Bill RedheadEast Midlands

UK Careers Adviser Of The Year 2015

Bill Redhead is the current Career Develpment Institute’s (CDI) careers adviser of the year. He is employed by Futures Advice, Skills & Employment as a National Careers Service adviser. Bill is part of the Leicestershire team and is based in Loughborough’s Jobcentre Plus office.

Bill’s team is the highest achieving in the East Midlands region for job outcomes and much of this is down to Bill’s personal success rate.

Bill (55) began his career as policeman in Nottingham. A motorbike accident curtailed his career and he went to university to study social sciences. After graduating Bill set up his own company which he ran very successfully for a number of years. At the age of 40, Bill suddenly lost his vision. Soon after he was diagnosed with MS which led to impaired movement. After a period of rehabilitation, Bill concluded that he was unable to continue running his business and sought careers advice from Guidelines. It was suggested to him that, with all his experience and academic knowledge of social sciences, that perhaps he might wish to consider a job as a careers advisor.

Bill’s ability to empathise with his customers, the trust his customers have in him and his personable manner have been major factors in his success. Since becoming a careers adviser, Bill has supported job seekers in prisons, people with disabilities, the long-term unemployed and others who face significant barriers to work.

Bill puts his success down to approaching the relationship with his customers as a “partnership”.   Finding them work or training is a joint effort. His partnership approach applies also to the many organisations with which he has fostered strong relationships to help ensure that his customers receive the broadest possible support.

Bill is driven by a desire to succeed – no matter what he is doing. He describes his MS diagnosis as “putting life into context” and it is his passion for supporting others that has led to his success.